FAQ

Frequently Asked Questions

Answers to what California notary candidates ask us most. Don't see yours? Reach out through customer support.

California notary at work

Course, exam, and commission questions

I started my course. How do I log back in?

If you enrolled on or after October 6, 2026, use the Student Login and sign in with the email address you signed up with. If you enrolled before October 6, 2026, your course is on our previous system: use the Previous Student Login on our Customer Support page, with the same username and password you have always used.

After I finish the course, how do I register for the state exam?

Visit the CPS HR website for exam dates and testing sites near you. You can register online or by phone up to 15 business days before the exam.

How do I prove I completed the course?

You receive a certificate of completion. Print it and bring it to your notary exam. Lost it? Log back into your account and reprint it anytime.

How much does the exam cost?

Bring a $40 check or money order payable to the Secretary of State for new applicants, or $20 if you previously took and failed.

How long is the exam and what score passes?

It is 45 multiple-choice questions with a one-hour time limit, closed book and proctored by CPS HR. You need a scaled score of 70 to pass. Plan on two to three hours at the test site in total.

When will I get my results?

Results are emailed or mailed roughly 15 business days after the exam. They are not given over the phone.

If I fail, how soon can I retake it?

You can test once per calendar month. Taking it twice in one month invalidates the second score and forfeits fees.

How long is a California notary commission valid?

Four years from the commencement date on your commission.

Can I become a notary with a misdemeanor or felony?

Possibly, but you must disclose all arrests pending trial and all convictions, including dismissed ones. Failure to disclose can result in denial. Contact the Secretary of State before signing your application.

You can do this. Let's take the first step together.

Start our state-approved class today, at your own pace. You can't fail it, your Proof of Completion is included, and we'll be here for every step after.

Not sure where to start?Follow our free 7-step guide